The Australian hospitality industry is one of the most regulated industries in the world. There are over 100 different federal, state, and local regulations that businesses in this industry must comply with.

In 2022, the hospitality industry was fined over $1 billion for compliance violations.

A single candidate compliance violation can cost a hospitality business thousands of dollars in fines, lost revenue, and damage to its reputation.

Navigating Compliance Issues in the Hospitality Industry

Non-compliance within the hospitality industry is akin to inviting a host of unwelcome burdens. Beyond the financial penalties, there can be a range of additional stressors which leave hospitality management and their teams vulnerable to:

• High Turnover Rates: The relentless cycle of recruiting and training new staff consumes valuable time and resources, placing a strain on operational efficiency.

• Inaccurate Safety and Training: Ensuring employee health and safety responsibilities and delivering comprehensive training in critical areas like food handling, work health and safety, and customer service becomes logistically challenging.

• Documentation and Record Keeping: Managing workforce management certifications, licenses, and training records can quickly become overwhelming, especially when the staff may not possess the technical know-how to handle such administrative tasks.

• Discrimination in the Workplace: Hospitality businesses need to adhere to a complex web of labour laws, including regulations on overtime, breaks and minimum wage, to name a few. Staying up to date with this compliance can be daunting but will likely cause unfair work circumstances for vulnerable workers if not considered.

These risks extract a toll on hospitality recruiters and managers, costing them time and energy. While managers and recruiters will still need to be mindful of several factors while hiring and working with hospitality workers, they can simplify and limit their administrative burden by choosing an HR compliance solution that manages these tasks for them.

Streamlining Compliance with WorkPro: A Comprehensive Solution

While opting for a recruitment compliance software is a solution, there is still the additional stress of finding the most effective, and cost-efficient process, which is why hospitality management teams should select a single software solution that can address the majority of their challenges.

All in one compliance management solutions, such as WorkPro, can help hospitality businesses to simplify, automate, and manage their compliance programs to safeguard their workforce. WorkPro helps businesses stay up to date on the latest regulations by implementing effective compliance procedures that include background checks, eLearning training packages, while tracking and monitoring employee licence and documentation management for accurate compliance.