Customer Testimonials

Adecco Australia

A streamlined induction methodology leads to more meaningful candidate conversations

“We have been utilising WorkPro for over 5 years for Work Right Checks, Reference Checks, Police Checks, Safety Modules, and any further client required checks. Before adopting WorkPro, our process was conducting checks and inductions manually, where an associate would attend one of their branches to conduct the checks and then validate the information.

The biggest benefits we have gained from adopting WorkPro are ease, efficiency, and partnership. We have been able to fully integrate WorkPro into our day-to-day and existing applications. This makes our process' so much more efficient, meaning we can spend more time doing what we do best. We have also gained a great partnership with WorkPro which has enabled us to customise process and content very easily.

You won’t understand how easy it can be until you make the switch. To be able to remove manual task and gain back precious time is wonderful.”

- Team Leader at the Customer Care Centre for Adecco Australia

Toll

After having multiple candidates go through the WorkPro process, we have received excellent feedback from them regarding customer service and the speed of responses. I have also noticed how much more straightforward it has become to get candidates started with WorkPro. It has simplified the recruitment process significantly, especially concerning compliance and planning.

I had a police check come back clear today, just 10 minutes after the candidate's submission.

So far, there have been no complaints; any minor issues that candidates encounter, the WorkPro team has addressed quickly and efficiently.

- Robert Simpkin, Transport Recruitment Consultant, Toll People Specialist Division (Transport)

Hays

We have enjoyed a long partnership with WorkPro. Tania and the team are proactive and work closely with Hays to ensure the onboarding background check and health & safety inductions process is a positive experience for our candidates and that our ongoing business requirements are achieved.

- Rachael at Hays

Citrus Group

Being able to send compliance requests directly from JobAdder through WorkPro has saved us an enormous amount of time and effort. We've found that our average placement process has been reduced by over 24 hours, leading to faster placements for our clients.

Additionally, the capability to integrate all information within our system, alongside our other internal processes and governance, provides an immeasurable benefit.

- Director of Operations, Citrus Group

Hallis Recruitment

WorkPro provides Hallis with new innovative approach to OHS

“We needed to overcome the problem of candidates failing to complete their training prior to commencing a position, particularly those in remote areas, as well as our white collar workers who felt that OHS training was unnecessary. In the past we used a CD-ROM package with limited network and no remote capability to train our candidates and employees, which resulted in lengthy delays. There were also issues with the material meeting WorkSafe legislative requirements as updates were irregular."

- General Manager, Corporate Services at Hallis

Horner Recruitment

Pre-employment screening solution allows Horner to thoroughly and rapidly respond to client needs

“Unlike previous methods, what we like about WorkPro is that it is recruitment specific, and the language used addresses the on-hire employer’s third party involvement. Importantly, adopting the system has assisted our resourcing for the high volume of temporary candidates we engage each week. At any time we now know where each candidate is at in meeting their compliance obligations, as the system keeps a profile on all candidates with a record on who’s been tested and who is due for a refresher.”

“By allowing candidates to go through their training at home, all they need is a computer and internet connection, and following our own interview process we are able to place them in a role in a faster timeframe. Nonetheless, a high standard of learning is guaranteed as WorkPro allows candidates to retest and offers constant trainability. This means that instead of just failing the program it forces candidates to keep trying until they get the answers right and they must reach a benchmark standard of 80% to pass. This gives us a sense of security as a recruitment firm that the people we are sending out into the workplace are well trained.”

- Branch Manager at Horner Recruitment

Oncore

Oncore streamlines contracting with global payment solutions and comprehensive workforce management services for workers, recruiters, and corporates. Since partnering with WorkPro, Oncore Services have experienced a significant transformation in managing contractor compliance and payroll services. Before WorkPro, they faced challenges in complying with changing WH&S legislations, especially ensuring every worker they managed was aware of their obligations. 

“WorkPro's eLearning, citizenship, work rights, and background check services have streamlined our processes, significantly reducing the administrative burden. The platform is remarkably user-friendly, both for our team and workers, making compliance management efficient and hassle-free. Tania Evans from WorkPro was pivotal in integrating these solutions into our workflow. Thanks to WorkPro, we now offer a broader range of services to our clients, confidently handling right to work and background checks while ensuring compliance with WH&S legislation. To businesses not yet using WorkPro, you're missing out on an opportunity to operate more efficiently and compliantly in a single, easy-to-use system."

– Antonia Robinson, Customer Experience Team Lead, Oncore Services

Unidex

WorkPro maintained regular and frequent communication with me, providing valuable updates on the progress of the modules. They were dedicated to meeting high standards of work while ensuring a prompt delivery to accommodate our urgent timeline. Throughout the project, I found WorkPro's platform to be remarkably user-friendly, simplifying the entire process and enabling us to complete the modules seamlessly within the designated timeframe.

- Sheridan Healy, Unidex Healthcare

Manpower Group

A fully integrated solution to streamline day-to-day compliance and recruitment

“Previously we used an online assessment, video and paper based OHS induction – all of which were owned and operated in-house by Adecco. Not only was this an ineffective system, cost-wise, but we also experienced obstacles across the entire process. The WorkPro program takes a lot less time to complete, and the questions cover a much broader content field, so our candidates are learning more, in less time. If there are any ongoing issues from candidates in relation to particular questions, the system will flag this so one of our consultants can be in touch and resolve the problem one-on-one.”

“On average, we are recruiting around sixty applicants a day. Previously, it was all done manually so our figures were far lower. We are also able to track figures, in relation to recruitment and induction, through one centralised, online database. We can set goals based on those figures and map our progress.”

- Megan Pace - Director CORE Australia at ManpowerGroup

Zenith Hospitality Staffing

Delivering WHS learning to a young workforce

“We adopted WorkPro because it offers a specific hospitality module, and its web-based delivery means candidates can complete their requirements in their own time, on a device that suits them. With instant email alerts of completion, and the ability for them to share their safety induction with other employers in the future, we have found a greater take-up rate and acceptance of the completion of these fundamental requirements. It’s certainly comforting for us that our staff are going on to site with a firm understanding of work health and safety in the hospitality industry, which statistically has high injury rates.”

- Managing Director of Zenith.

MTC Work Solutions

Web-based solution enhances workforce induction program



“As a leading not-for-profit organisation, we strive to partner with organisations that understand the key fundamentals of our business, share our passion for creating great communities and enhance the value that we provide to our clients. It is important that we access the best people and technology to help us reduce our operating costs, simplify our management systems and increase the knowledge that we can provide to our employees.”

“After conducting a thorough search of the market, WorkPro was the only solution we could find that offered an integrated instant national police check service, a broad course library of work health and safety inductions, an instant Work rights or visa check and the opportunity to tailor the solution to meet our unique business needs.”

- Talent Acquisition Specialist at MTC