What is WorkPro’s Digital Identity Solution?

The Evolving Need for Digital Identity Compliance


According to the Australian Cyber Security Centre’s (ACSC) 2022-2023 report, cybercrime in Australia has increased by 23% during the 2022-2023 financial year. As businesses expand and increasingly depend on digital technologies and data, especially digital identities, security risks increase as well. Implementing robust and compliant security measures are therefore essential to protect sensitive information and safeguard against threats or breaches.


The Digital Identity Act represents a significant shift towards secure, verified digital identities, ensuring that both businesses and individuals operate in a safer, more reliable digital environment. WorkPro, a trusted partner in background checking and compliance management, is evolving our solution to meet these needs with its Digital Identity Solution – a triangular approach consisting of Document Analysis, combined with a Document Verification Service (DVS), Biometric Facial Recognition and the WorkPro ID Vault. The solution, aligned with government standards, provides Australian businesses and individuals with a secure, compliant, and efficient solution that simplifies identity verification and provides a safe mechanism for transacting online.


What is the Digital Identity Act Australia?


The Digital Identity Act was passed by both the Australian Senate and House of Representatives in May 2024, and has commenced as of 1 December 2024. Its objective is to strengthen privacy and consumer protections and strengthen governance for Digital ID. 


The key features of the legislation include:


  • Establishing a voluntary Accreditation Scheme for Digital ID service providers
  • Expanding the existing Australian Government Digital ID System (AGDIS) to allow shared use between public and private sector entities
  • Introducing additional privacy safeguards beyond those in the Privacy Act 1988
  • Creating a framework for an economy-wide Digital ID system in Australia


The legislation aims to:


  • Improve privacy and security for Australians when interacting online.
  • Provide a secure standard for identity verification.
  • Reduce the repetitive sharing of sensitive documents across organisations.


Aligning with the Digital Identity Act: Ensuring Robust Compliance and Security


WorkPro’s Digital Identity Solution is aligned with the requirements of the Digital Identity Act, providing customers confidence when requesting, collecting and verifying identity as part of a recruitment or compliance process.


The solution incorporates:

Document Analysis


Document Analysis, which automatically identifies and extracts key data from documents such as passports or birth certificates through Microsoft AI.







Biometric


Using Biometric Facial Verification technology to conduct a liveness test that the individual facial characteristics match the photo ID presented.

Document Verification (DVS)


Leveraging the Australian Government’s Document Verification Service (DVS) to confirm the legitimacy of the submitted documents, cross-referencing identity documents against the Australian Federal Government’s database in real-time to confirm authenticity.


ID Vault


Once validated, automatically storing the verified documents in a candidate’s secure, personal Identity Vault, which they can then re-use in the future.





This approach provides customers confidence in identity verification and the secure, centralised storage of sensitive data. It also provides candidates comfort that their personal data is managed correctly, whilst allowing them to reduce the need to repetitiously upload their personal information and documents to multiple systems.



The Advantages of WorkPro’s Digital Identity Solution


  • Streamlined Screening & Onboarding: WorkPro’s Digital Identity Solution simplifies screening and onboarding by automating identity verification. This reduces manual entry and human error whilst reducing turnaround times during the recruitment process. HR and recruiting teams can then focus on more strategic tasks as compliance becomes easier to manage and streamlined through the WorkPro platform.


  • Government-Backed Verification: WorkPro’s attainment as an accredited Gateway Service Provider of the Attorney-General’s Document Verification Service (DVS) allows for the verification of identity documents in real-time, cross-referencing the Australian Federal Government’s Databases. This ensures that verifications are reliable, compliant, and properly authenticated.


  • Enhanced Security and Data Protection: By adhering to strict data protection standards, WorkPro assures clients and candidates that all personal information is safeguarded throughout the employment lifecycle, aligning with privacy regulations and digital identity regulations.



Looking Ahead: Why WorkPro is Your Partner for Future-Ready Compliance


As compliance standards evolve, WorkPro remains a proactive partner. With a focus on adopting the latest advancements in identity verification and data security, WorkPro is committed to meeting current and evolving regulatory requirements that future-proofs organisations. This commitment helps organisations stay compliant while managing the complexities of contemporary workforce management.


Take Action for Secure and Compliant Identity Verification


Now is the time to ensure your organisation is prepared for impending digital identity compliance. Contact us today to explore WorkPro’s Digital Identity Solution to experience efficient, secure identity verification that adheres to regulatory changes.


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