This module equips hospitality workers with the knowledge and skills to maintain a safe and healthy working environment.
Key learning points include:
Food Safety and Hygiene: Learn the fundamental principles of food safety and hygiene, including proper food handling, storage, and preparation techniques to prevent foodborne illnesses.
Customer Service Safety: Understand the importance of maintaining safety during customer interactions, particularly in busy hospitality settings. This includes managing crowd control, handling customer complaints safely, and ensuring a clean and safe environment.
Emergency Response in Hospitality: Develop the ability to respond to emergencies such as fires, medical emergencies, and evacuations in hospitality settings. Learn how to implement and practice emergency action plans effectively.
Handling Stress and Maintaining Well-being: Explore techniques for managing stress in the fast-paced hospitality industry, ensuring workers can maintain their mental and physical health while delivering high-quality service.
Safe Use of Equipment: Understand the correct use and maintenance of kitchen and service equipment to prevent accidents, including the handling of hot surfaces, sharp objects, and cleaning chemicals.
Waiter
Housekeeper
Chef
Front Desk Receptionist
Bartender
Event coordinator
WorkPro provides a robust eLearning library of over 60 modules, including Hospitality Worker Safety, which can be combined with other industry courses. Certification, tracking, and automated renewal alerts help you stay compliant effortlessly. With dynamic pricing and up-to-date content, we make compliance management easy. WorkPro’s LMS ensures the Hospitality Worker Safety module is easily incorporated into your team’s learning program.
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