Retail Worker Safety
This module focuses on the unique safety challenges faced by retail workers,
ensuring they are well-equipped to handle their responsibilities safely.
Learning outcomes include:
Customer Interaction Safety: Understand the best practices for safe interactions with customers, including handling aggressive behaviour, preventing theft, and ensuring customer safety within the store.
Emergency Procedures in Retail: Learn how to respond effectively to emergencies that can occur in retail settings, such as fires, medical incidents, and security threats. Understand the importance of having clear, practiced emergency plans.
Manual Handling and Ergonomics: Gain knowledge on safe manual handling techniques and ergonomic practices to prevent injuries while stocking shelves, operating tills, and performing other physical tasks.
Hazard Identification and Mitigation: Develop the skills to identify potential hazards in the retail environment, such as wet floors, sharp objects, and poorly arranged displays, and learn how to address these hazards promptly.
Legal Compliance and Workplace Safety: Familiarise yourself with the health and safety regulations that apply to the retail industry, ensuring that your store is compliant and your workers are protected.
Jobs where this module is commonly used
Cashier
Loss Prevention Officer
Store Manager
Stockroom Associate
Sales Associate
Customer Service Representative
Companion Modules for Retail Worker Safety
Package Retail Worker Safety with
other eLearning modules with our flexible pricing.
60+ eLearning courses include topics like Retail Worker Safety, with the ability to create bespoke programs by adding other relevant modules. Available anytime, courses come with certifications, tracking tools, and reminders to renew expiring credentials. Our content reflects the latest regulations, with pricing tailored to fit your business. Access the Retail Worker Safety module via WorkPro’s LMS for convenient and efficient training.
